Returns & Refunds

Complete Kitchens, Bedrooms, Units & Doors

As we are manufactures, we make all orders to suit specific sizes given by you the customer, therefore please double check all sizes, as once your order is in production it cannot be cancelled or returned, You do have 48 hours from the time of order is placed to cancel for a full refund.

Sinks & Taps, Handles

If you wish to cancel or change your order, please call us on 01228 791909 (during office hours), or email us at We advise you to email us immediately, or call us between 09:00 and 10:00, to stand the best chance of catching us before your order is processed. If you email us, please include a daytime telephone number if possible.

If you contact us before your order has been processed, we will be happy to alter or cancel it with no problems. If we have already sent your order, there will be a 25% restocking charge, and you will need to return it to us as soon as you receive it (please refer to the Returns section above). This does not affect your statutory rights as a consumer.

Standard restocking fee 25% of purchase value.